Reads the Room at 35,000 Feet
Instructor: Capt. Alex Reed
Flight Operations | Crew Dynamics | Leadership Decision-Making
Course Description:
Flying an aircraft isn’t just about checklists and airspace—it’s about reading tension, tone, and timing inside the cabin. In Reads the Room at 35,000 Feet, veteran charter captain Alex Reed walks you through the subtle but critical leadership decisions that happen mid-trip. From de-escalating client conflict to navigating silent crew breakdowns, this course focuses on high-stakes communication and in-flight judgment that separates capable pilots from trusted flight leaders.
Designed for Part 91 and Part 135 flight crews, this course is ideal for captains, first officers, and aspiring PICs looking to develop situational awareness that extends beyond the yoke.
- Learn how to detect non-verbal crew conflict before it affects safety or service
- Understand the decision ripple effect in customer-facing ops
- Apply real-world frameworks for in-flight leadership
Course Length: 1 hour 55 minutes
About the Instructor
Capt. Alex Reed is a 14-year business aviation captain with experience in both high-net-worth owner operations and demanding on-demand charter environments. Known for his calm presence and operational fluency, Alex mentors new captains and specializes in resolving cabin-side crew and client tensions without escalation. His leadership style is quiet, intentional, and forged in real trip experience—not theory.